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AI Agents

14 tools

AI agent platforms let you build LLM-powered agents that execute multi-step tasks: support, content generation, data analysis, coding. Three types: low-code platforms (Dify, Coze), dev frameworks (LangChain, CrewAI, AutoGen) and vertical apps. Selection criteria: model support (GPT/Claude/domestic), self-hosting options, plugin ecosystem, and hidden token-based costs.

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FAQ

Low-code platform or dev framework?

Business teams validating use cases: Dify/Coze (live in a day). Deep customization or embedding into your systems: LangChain/CrewAI. Many teams use both — prototype in low-code, productionize on a framework.

Can AI agents replace customer support?

They handle 60-80% of standard queries (returns, lookups), but complex complaints and emotional cases still need humans. Use a hybrid model: AI answers first, escalates when unsure.

What hidden costs do agent platforms have?

Token fees (thousands of dollars monthly at scale), vector DB storage, and ongoing prompt-engineering effort.